Workforce Management

A SD Retail core competence is the design of integrated, end-to-end workforce solutions that support the experience of targeted customers, improve productivity, and drive cost savings. To that end, our consultants focus on all aspects of the workforce, including:

Sales Forecasting
Our forecasting methodologies make use of analytical tools and deep industry experience to interpret sales, budget, flash, and trend data to enable accurate projections of near-term sales activity.

Payroll Budgeting
Bottoms-up budgets to enable decision-making based on a solid foundation; labor standards, sales forecasting, trend, and seasonal impacts. Enables allocation of labor resources more efficiently to consistently get the right people to the right place at the right time.

Optimize labor scheduling
Our consultants will match the workforce to customer and task demands, centralize schedule management, and define minimum coverage requirements to maintain operations and standards. We have helped many retailers select and implement time and attendance, and labor scheduling systems.

Management Reporting
We will help establish key metrics and exception reporting, and integrate these with budgeting, forecasting, scheduling and T&A. Our consultants will help create the conditions necessary for successful change.

Employer of Choice Programs
Specifically, we establish retailers as an "employer of choice" through workforce development, definition of roles and responsibilities and compensation programs. We can also provide a wide range of HR-related services, including development of job requisition systems, skills tracking and management processes, and use of e-recruiting portals and related tools.

Labor standards development
We engineer labor standards, define store attributes and workload drivers, and create the platforms for dynamic, annual fact-based budgeting and forecasting.

Compliance & litigation services
Our consultants are knowledgeable regarding all aspects of legal compliance requirements with respect to the workforce. We can provide guidance and expert witness services in workforce-related litigation.