Headquarters Effectiveness
Enhanced performance at headquarters can have a profound effect on performance throughout a retail organization. SD Retail consultants are skilled in analyzing current headquarters practices vis-a-vis the needs of the enterprise based upon competitive conditions and economic metrics. We work in all disciplines, including merchandising, marketing, IT, HR, distribution/logistics and inventory management. Where opportunities for performance improvement are identified, SD Retail consultants can facilitate implementation of new structures, systems and best practices.
Organizational Alignment
Our consultants assist companies with a myriad of issues relating to the Headquarters operation, including establishing/redefining efficient departmental structures, eliminating excess headcount and streamlining processes.
Cross-Functional Analysis
In many organizations, the most significant opportunities to improve effectiveness can be found through scrutinization of cross-functional relationships bewteen departments. This is particularly true as it relates to "gatekeeping" functions designed to maximize sales while minimizing disruption at the store level.
Process Improvement
We help retailers find opportunities for productivity improvements and to establish more cost-effective operations. We assist in the identification and elimination of non-value added tasks and create systems to ensure that reliable information is gathered and shared across the organization.
Systems Optimization
As growing emphasis is placed on the use of information as a competitive advantage, we play a role in the evaluation of systems for gathering, analyzing and dissemination information within the enterprise. To that end, we provide systems evaluations and help develop new systems and technology applications along with operating methodologies.
Performance Management
We assess financial performance, identify non-value added activity, and ultimately determine which functional areas can achieve the largest performance gains.