Transformation of Store Execution
About the time your organization opened its second or third store, your leadership team began facing typical retail operational challenges. Effective, consistent store execution is critically important in today’s dynamic retail environment regardless of the number of locations or whether you seek to improve operating productivity, reduce SG&A or design a template for profitable growth. Our sources of value include:
- Optimal field structure
- Shrink reduction
- Service department improvements
- Sales floor effectiveness and presentation improvement
- Standard operating procedures
- Process re-engineering
- Store growth templates
- Store contribution
- Upstream store contribution analyses (for vertically integrated retailers)
Typical results include:
- 25-50% improvement in process productivity
- Unlocked 4-7% of stores payroll for redeployment or redeployed
- Reduced stores' non-payroll expenses
- Reduced shrink by 50 to 200 basis points
- Reduced stores’ G&A expense by 3-6%
SD Retail Consulting knows how to unlock value from your stores by connecting the theoretical and real-world practical dynamics of in-store execution. We quickly identify opportunities, provide world-class recommendations, develop and test process and lead chain-wide implementation. Ultimately, we help our clients develop a culture of ongoing improvement. We help you execute in such a way that consistently and efficiently achieves the desired guest experience while delivering to the corporate strategy and shareholder objectives.
SD Retail Consulting engages your stores team to rapidly deliver practical solutions that drive in-store and above-the-store SG&A improvements to your bottom line while enhancing your ability to grow sales profitably and deliver your desired customer experience. We have an unparalleled track record of productivity improvement across the spectrum of selling and sales support processes in your stores. We are also adept at releasing significant value from non-payroll accounts for your stores.
Recent Successes
- SD Retail recently assisted a major office supplies retailer in streamlining store operational processes in order to reduce store payroll costs and re-allocate hours from tasks to customer facing activities. The SD team reorganized the way store stock was maintained and re-engineered all stock handling processes including receiving, put away, shelf stocking and recovery. In addition, numerous up stream opportunities related to supply chain processes were identified that led to streamlining store tasks. Recurring bottom line improvement: Over $40 million.
- A national hard goods retailer faced the challenge of lower store operating costs while improving service levels and in stock position. SD Retail partnered with their team to design receiving and stock programs which reduced non-selling labor, improved truck to floor time, reduced out of stocks, and improved sales.
Read More
Seven Steps to Optimize Your Supply Chain Network That Can Reduce Transportation Costs by 20-30%
Read More



