Store Operations and Workforce Management 

SD Retail understands how the industry dynamics are putting pressure on retailers.  Successful retailers must deliver more value for their customers, across more channels, with more effective labor and inventory utilization. We help retailers address and overcome these challenges to enhance profitability. 

Our experienced Store Operations professionals will guide your retail chain to achieve real, lasting changes and measurable results with more speed to benefits realization.  We identify opportunities to improve results through real world experience as retailers ourselves, and consultants with a passion for retail and the consumer. 

Our areas of focus include:

• Store process improvement and consistent execution
• Optimized labor scheduling and improved utilization/implementation of scheduling technologies
• Effective and efficient communications and enhanced gate-keeping
• Customer experience and conversion enhancement through better understanding of traffic and consumer needs, proper scheduling, effective service, brand-appropriate store environment, and well-managed inventory
• Effective and efficient inventory management ,flow, and shrink control
• Functional integration of multichannel operations

Typical results achieved for our retail clients include:

• 5-10% Increase in conversion rates and/or average transaction value
• Improved GMROI through better service, management of inventory, and pricing/promo execution  
• 10-20% improvement in process productivity, unlocking and redeploying unproductive labor expense to higher value activities to increase sales and profits
• Reduced shrink by more than 50 basis points

Please contact us to discuss how SD Retail can help your retail chain achieve these benefits. 

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